Privacy Policy

1. Introduction

OralSpares ("we", "us", "our") operates the oralspares.com platform, a digital dental prosthetics case management service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

Account Information

When you register for an account, we collect your name, email address, phone number, clinic name, and professional credentials. Account creation is subject to approval by our team.

Case Data

When you submit dental cases through our platform, we collect case details including patient reference identifiers, prosthetic specifications, 3D design files, clinical photographs, and communication history related to the case. We do not collect patient names or direct patient identifiers unless you include them in case notes.

Usage Data

We automatically collect information about how you interact with our platform, including pages visited, features used, browser type, IP address, and device information. We use Google Analytics (G-GBVKWH806S) to analyze usage patterns.

Uploaded Files

Files you upload to the platform (STL files, images, documents) are stored securely and associated with your account and the relevant case.

3. How We Use Your Information

• To provide, operate, and maintain the dental prosthetics case management platform
• To process and fulfill dental prosthetic orders and case submissions
• To communicate with you about your cases, including real-time status updates
• To verify your professional credentials and approve account access
• To send service-related notifications and updates
• To improve our platform, services, and user experience
• To detect, prevent, and address technical issues or abuse

4. Data Sharing

We do not sell your personal information. We may share data with:

• Service providers — hosting (Vercel), database services (Neon), file storage, and analytics providers that help us operate the platform
• Authentication services — for secure login and session management
• Legal requirements — when required by law, regulation, or legal process

5. Data Security

We implement industry-standard security measures to protect your data, including encrypted connections (HTTPS), secure authentication with hashed passwords, role-based access controls, and regular security reviews. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your account information for as long as your account is active. Case data is retained for the duration required by applicable dental/medical record-keeping regulations and our business needs. You may request deletion of your account by contacting us.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Object to or restrict certain processing of your data
• Data portability — receive your data in a structured format

To exercise any of these rights, contact us at the address below.

8. International Data Transfers

Our platform serves dental professionals in Moldova, Romania, and internationally. Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our platform is intended for dental professionals and is not directed at individuals under 18. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at: